Inside Sales Representative (Hybrid -preferred Greenville, NC)

What’s Important to Us?

• Open, authentic, unfiltered, and candid communication. Great communication solves many problems.
• An environment where you feel challenged, supported, and where you can bring your ideas to the table.
• A core belief that if we operate with integrity, honesty, and in service to our customers (and doing what’s best for them), that success will follow.
• A players! We’re looking for the best, who are ready to bring their best.

What’s it Like at Appogee?

• We’re a fast growing, one-of-a-kind Apple partner. Things move quickly, and everyone brings an incredible amount of hard work to the table.
• We don’t like to micromanage. No endless reports or calls here. Our environment works best for folks that are self starters, entrepreneurial, and can govern themselves without a lot of management bureaucracy.
• We like leaders who can help build plans, identify problems and solutions, and collaborate with leadership to take action.
• We’re an understanding bunch. Life happens. And we always do our best to support our team, and give them what they need.

Responsibilities:

• The ISR supports the AE team and is responsible for the day-to day management of customer relations.
• Data entry of customer information, quotes, sales orders, invoicing in the CRM.
• Understanding and managing pricing programs.
• Manage customer inventory levels, including issuing and securing return authorization requests.
• Completing any required vendor trainings and certifications.
• Manage responsibilities in compliance with applicable laws, regulations, standards and internal policies.
• Be honest and forthcoming with valuable information, share with candor.
• Learn to use and become proficient with all systems and tools to be fully productive.
• Be change agile and embrace new learning and change. Support programs of change and keep up with the pace of our organization.
• Demonstrate initiative by finding answers, solving issues, planning and implementing work with minimal direction.
• Comply and adhere to current processes and procedures.
• Produce quality and consistent work and be prepared to discuss progress and results with leadership.
• Always deliver top quality customer service, adhering to our customer service principles. 
• Work collaboratively with all departments to problem solve and align with Appogee’s overall strategy.
• Effectively add on to opportunities to build profitability.

Requirements:

• Customer oriented with ability to listen to, anticipate and follow up on needs of the customer.
• Ability to develop rapport and maintain strong working relationships with internal and external customers.
• Ability to articulate ideas in a clear, concise manner.
• Demonstrate meticulous attention to detail and executes with high accuracy.
• Ability to efficiently respond to customer and AE requests.
• Ability to proactively find business opportunities within existing House account customer base.  
• Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
• Adaptable with ability to switch tasks based on shifting priorities.
• Excellent verbal communication skills with ability to quickly establish relationships over the phone.
• Creative with ability to develop original solutions to problems.
• Self-motivated with ability to learn quickly in a fast-paced environment.

Details:

• Full-time, business hours 9-5 ET 
• Preferably local to Greenville, NC.
• Hybrid 3 day in office, 2 day WFH
• Paid Holidays + Quarterly Mental Health Day
• PTO
• 100% employer paid health, dental, vision and life insurance for employee
• Telcom reimbursement
• Simple IRA with employer 3% match

Apply Now

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