Interested in joining the Appogee family? Check out our open positions and fill out the form below.
INSIDE SALES REP GREENVILLE, NC
REQUIREMENTS
Customer oriented with ability to listen to, anticipate and follow up on needs of the customer.
Ability to develop rapport and maintain strong working relationships with internal and external customers
Ability to articulate ideas in a clear, concise manner
Demonstrate meticulous attention to detail and executes with high accuracy.
Ability to efficiently respond to customer and AE requests
Ability to proactively find business opportunities within existing House account customer base.
Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
Adaptable with ability to switch tasks based on shifting priorities.
Excellent verbal communication skills with ability to quickly establish relationships over the phone.
Creative with ability to develop original solutions to problems.
Self-motivated with ability to learn quickly in a fast-paced environment.
Some travel required for onsite customer visits
EXPECTATIONS
The ISR supports the AE team and is responsible for the day-to day management of customer relations
Data entry of customer information, quotes, sales orders, invoicing in the CRM
Understanding and managing pricing programs.
Manage customer inventory including issuing and securing return authorization requests.
Completing any required vendor trainings and certifications
Lives up to Appogee’s core values
Manage your responsibilities in compliance with applicable laws, regulations, standards and internal policies.
Adhere to the norms of the profession in areas of attire, behavior, ethics, diligence and best practices
Be honest and forthcoming with valuable information, share with candor.
Learn to use and become proficient with all systems and tools to be fully productive.
Be change agile and embrace new learning and change. Support programs of change and keep up with the pace of our organization
Demonstrate initiative by finding answers, solving issues, planning and implementing work with minimal direction.
Comply and adhere to current processes and procedures
Produce quality and consistent work and be prepared to discuss progress and results with leadership.
Always deliver top quality customer service, adhering to our customer service principles.
Work collaboratively with all departments to problem solve and align with Appogee’s overall strategy.
Effectively add on to opportunities to build profitability
ACCOUNT EXECUTIVE REMOTE
RESPONSIBILITIES
Proactively prospect to establish new accounts along with maintaining an established book of business
Utilizes a consultative sales approach
Track and maintain all activities in company CRM
Establishing relationships with key decision makers
Developing and leveraging vendor partner relationships
Demonstrates exceptional follow-through, personal drive and the desire to make a difference
Ability to facilitate presentations virtually and in person
Learn the Appogee story to present and facilitate with clients and partners
Educate clients on the value of doing business with Appogee
Presents key selling points, features, and benefits while focusing on the customer's needs and expectations
Negotiates and mediates discussions competently
Demonstrates ability to close sales and overcome customer's objections
Desire to provide world class customer service from the first stage of the sale to the delivery of the order
Maintain and grow business with existing accounts
Maintains company values and demands the highest standards of conduct from self and others
REQUIREMENTS
Customer oriented with ability to listen to and anticipate needs of the customer.
Ability to develop rapport and maintain strong working relationships with internal and external customers
Ability to articulate ideas in a clear, concise manner
Excellent negotiation skills
Demonstrate meticulous attention to detail
Ability to proactively find business opportunities within existing customer base.
Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
Adaptable with ability to switch tasks based on shifting priorities.
Excellent verbal communication skills with ability to quickly establish relationships over the phone.
Creative with ability to develop original solutions to problems.
Self-motivated with ability to learn quickly in a fast-paced environment.
EXPECTATIONS
The AE is responsible for developing and executing account strategy for opportunities in their patch of business.
Live up to Appogee’s core values
Demonstrate professionalism through personal responsibility, physical appearance, workplace ethics, poise under pressure, proper phone/video etiquette
Manage your responsibilities in compliance with applicable laws, regulations, standards and internal policies.
Be honest and forthcoming with valuable information, share with candor.
Learn to use and become proficient with all systems and tools to be fully productive.
Be change agile and embrace new learning and change. Support programs of change and keep up with the pace of our organization
Align your strategy and work towards Appogee’s strategy as an organization
Demonstrate initiative by finding answers, solving issues, and planning work with minimal direction.
Comply and adhere to current processes and procedures
Produce quality and consistent work and be prepared to discuss progress and results with leadership.
Always deliver top quality customer service, adhering to our customer service principles.
Work collaboratively with all departments to problem solve and align with Appogee’s overall strategy.
Understanding and managing pricing programs
Perform due diligence in pricing practices.
Completing any required vendor trainings and certifications
Develop pipeline and accurately forecast opportunities
Achieve sales quotas
PRODUCTION SUPERVISOR GREENVILLE, NC
EXPECTATIONS
Appogee’s Production Supervisor is the leader of our Configuration/Services Department and supervises all warehouse operations. Each day will present a set of challenges and opportunities. You will work with some of the most prominent brands in the country and will manage a staff of 5-10 individuals. You will be the face of our configuration department and will be the one our clients rely on to ensure prompt and accurate completion of projects. 70% of the time you will be at a desk and 30% on the config floor managing your team.
RESPONSIBILITIES
Coordinate and execute all configuration projects.
Think strategically, effectively, and communicate/understand customer needs, identify best practice opportunities while delivering excellent customer service.
Manage relationships with all shipping carriers and ensure the shipping and receiving processes run smoothly.
Work with all parties to ensure accuracy and timelines of configuration projects.
Manage client expectations and serve as the configuration contact for our clients.
Schedules and manages configuration staff.
Creates, optimizes, and updates processes to achieve maximum workflow potential.
Coordinate with Sales, Finance, and Operations to achieve maximum profitability of Config/Warehouse departments.
Works with buyers to ensure proper levels of inventory, shipping, and configuration supplies.
Perform other duties as assigned/required.
REQUIREMENTS
Versatile problem solver.
Excellent communication skills.
Ability to create and manage a department budget.
Ability to listen to client concerns and come up with achievable solutions.
Bachelor's degree or equivalent experience.
2-5 years experience managing a staff of 5-10 individuals.
Experience with ERP systems (Oracle NetSuite preferred).
MARKETING COORDINATOR GREENVILLE, NC
EXPECTATIONS
Appogee is looking to hire a Marketing Coordinator who will lead our company's marketing efforts. As a successful hire, you will be responsible for evaluating and developing marketing strategies, planning and coordinating marketing efforts, communicating the marketing plans to those involved, and building awareness and positioning for our company brand. You will also manage our online presence and work with an outsourced development team to keep our website and e-commerce instance up to date. Finally, you will responsible for organizing company conferences, trade shows, and major events.
RESPONSIBILITIES
Overseeing marketing department.
Managing and growing Marketing Development Funds (MDF) from our vendors.
Evaluating, developing, and implementing our marketing strategy and marketing plan.
Planning, directing, and coordinating marketing efforts.
Researching demand for our products and services.
Competitor research.
Working with sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction.
Developing promotions.
Compiling lists describing our offerings.
Developing and managing advertising campaigns.
Building brand awareness and positioning.
Supporting sales and lead generation efforts.
Coordinating marketing projects from start to finish.
Organizing company conferences, trade shows, and major events.
Overseeing social media marketing strategy and content marketing.
REQUIREMENTS
Bachelor’s degree in business, marketing, communications, or related field.
2-5 years experience in marketing, running a marketing team and completing successful marketing campaigns.
Experience with ERP systems (Oracle NetSuite preferred).
Effective time management skills and the ability to multitask.
Strong copywriting skills and attention to detail.
Proven ability to manage budgets.
Professional and proactive work ethic.
Excellent interpersonal, written, and oral communication skills.
Experience with digital marketing forms such as social media marketing and content marketing.
Competency in Microsoft applications including Word, Excel, and Outlook.
HUMAN RESOURCES MANAGER GREENVILLE, NC
EXPECTATIONS
At Appogee, the Human Resources (HR) Manager will be a strategic position, primarily responsible for the daily maintenance of company policies, procedures and practices, including recruiting, benefits, and employee relations.Such deliverables include but are not limited to ensuring legal compliance, overseeing all aspects of wage, benefit, worker’s compensation, unemployment, training programs, implementation and administration of policies and procedures, and all employee relations such as team events, parties, morale maintenance as well as coaching, counseling, progressive discipline, and terminations.
RESPONSIBILITIES
Partner with company leadership, helping to develop and manage all training and development for staff.
Develop and improve processes to accommodate for company growth.
Communicate and implement policies and programs to guarantee company-wide compliance.
Instruct, train and ensure management staff knows how to interpret and comply with all company policies and procedures.
Coordinate and monitor recruitment, screening, background and reference checking of all Appogee employees.
Recruit, interview and recommend part time and full time personnel.
Conduct audits when necessary to determine employee status.
Maintain employee benefit programs.
Set-up, approve, and maintain all wage and salary programs, including performance evaluations and annual increases.
Manage payroll.
Recommend and approve all employee transitions, such as hire, transfer, promotions.
Implement and participate orientation programs.
Develop employees for future advancement.
Establish and maintain safety incentive programs.
Monitor and analyze turnover reports, using data metrics to stay abreast of hiring trends.
Develop and maintain employee relations programs.
Practice positive employee relations to maintain a positive company culture and overall work environment.
REQUIREMENTS
Bachelor’s degree in Human Resources.
2-5 years of progressive Human Resources management experience.
Experience with ERP systems (Oracle NetSuite preferred).
Experience with payroll.
Experience with compensation benchmarking, including variable compensations such as commission and bonus programs.
Familiarity with employment law and employee investigations.
Proven ability to adapt to changing priorities, handling multiple projects, and meeting deadlines.
Proficient in Excel.
Knowledge of employment and labor laws in different cities/states/jurisdictions.
Proven ability to manage teams through effective leadership and communication skills.
Detail oriented, with sound judgement and strong interpersonal skills.
Skilled and experienced at difficult decision making.
Ability to build trust with the full company team.
BUSINESS SYSTEMS ADMINISTRATOR GREENVILLE, NC
EXPECTATIONS
The Business Systems Administrator is responsible for both administration of internal business systems, and execution of enhancements and updates in support of Business Operations. This position requires a self-starter who works well independently.
RESPONSIBILITIES
Collaborate with teams to design, build, upgrade, modify, deploy, and administer new and existing business systems.
Install, monitor, maintain ERP integrations while ensuring the highest levels of system availability and security.
Perform upgrades, fix any bugs in the systems, and help correct workflow issues.
Assist with training staff on systems.
Work with end users to troubleshoot and understand issues that arise.
Main point of contact for creating new users, setting security, helping with workstation issues, and deployment of applications.
Perform other related duties as assigned/required.
REQUIREMENTS
Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
3-5 years of database, network administration, or system administration experience
NetSuite Certified, preferred.
Proficient in Microsoft Office with emphasis on Excel proficiency.
Work hours are 9AM-5PM ET, M-F
Preferred candidate local to Greenville, NC, remote available with experience.
