CAREERS

Interested in joining the Appogee family? Check out our open positions and fill out the form below.

INSIDE SALES REP
GREENVILLE, NC

REQUIREMENTS

• Customer oriented with ability to listen to, anticipate and follow up on needs of the customer.
• Ability to develop rapport and maintain strong working relationships with internal and external customers
• Ability to articulate ideas in a clear, concise manner
• Demonstrate meticulous attention to detail and executes with high accuracy.
• Ability to efficiently respond to customer and AE requests
• Ability to proactively find business opportunities within existing House account customer base.  
• Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
• Adaptable with ability to switch tasks based on shifting priorities.
• Excellent verbal communication skills with ability to quickly establish relationships over the phone.
• Creative with ability to develop original solutions to problems.
• Self-motivated with ability to learn quickly in a fast-paced environment.
• Some travel required for onsite customer visits

EXPECTATIONS

• The ISR supports the AE team and is responsible for the day-to day management of customer relations
  
• Data entry of customer information, quotes, sales orders, invoicing in the CRM
  
• Understanding and managing pricing programs.
• Manage customer inventory including issuing and securing return authorization requests.
• Completing any required vendor trainings and certifications 
• Lives up to Appogee’s core values
• Manage your responsibilities in compliance with applicable laws, regulations, standards and internal policies.
• Adhere to the norms of the profession in areas of attire, behavior, ethics, diligence and best practices
• Be honest and forthcoming with valuable information, share with candor.
• Learn to use and become proficient with all systems and tools to be fully productive.
• Be change agile and embrace new learning and change. Support programs of change and keep up with the pace of our organization
• Demonstrate initiative by finding answers, solving issues, planning and implementing work with minimal direction.
• Comply and adhere to current processes and procedures
• Produce quality and consistent work and be prepared to discuss progress and results with leadership.
• Always deliver top quality customer service, adhering to our customer service principles. 
• Work collaboratively with all departments to problem solve and align with Appogee’s overall strategy.
•  Effectively add on to opportunities to build profitability

ACCOUNT EXECUTIVE
REMOTE

RESPONSIBILITIES

• Proactively prospect to establish new accounts along with maintaining an established book of business
• Utilizes a consultative sales approach
• Track and maintain all activities in company CRM
• Establishing relationships with key decision makers
• Developing and leveraging vendor partner relationships
• Demonstrates exceptional follow-through, personal drive and the desire to make a difference
• Ability to facilitate presentations virtually and in person
• Learn the Appogee story to present and facilitate with clients and partners
• Educate clients on the value of doing business with Appogee
• Presents key selling points, features, and benefits while focusing on the customer's needs and expectations
• Negotiates and mediates discussions competently
• Demonstrates ability to close sales and overcome customer's objections
• Desire to provide world class customer service from the first stage of the sale to the delivery of the order
• Maintain and grow business with existing accounts
• Maintains company values and demands the highest standards of conduct from self and others

REQUIREMENTS

• Customer oriented with ability to listen to and anticipate needs of the customer.
• Ability to develop rapport and maintain strong working relationships with internal and external customers
• Ability to articulate ideas in a clear, concise manner
• Excellent negotiation skills
• Demonstrate meticulous attention to detail
• Ability to proactively find business opportunities within existing customer base.  
• Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
• Adaptable with ability to switch tasks based on shifting priorities.
• Excellent verbal communication skills with ability to quickly establish relationships over the phone.
• Creative with ability to develop original solutions to problems.
• Self-motivated with ability to learn quickly in a fast-paced environment.

EXPECTATIONS

• The AE is responsible for developing and executing account strategy for opportunities in their patch of business.
• Live up to Appogee’s core values
• Demonstrate professionalism through personal responsibility, physical appearance, workplace ethics, poise under pressure, proper phone/video etiquette 
• Manage your responsibilities in compliance with applicable laws, regulations, standards and internal policies.
• Be honest and forthcoming with valuable information, share with candor.
• Learn to use and become proficient with all systems and tools to be fully productive.
• Be change agile and embrace new learning and change. Support programs of change and keep up with the pace of our organization
• Align your strategy and work towards Appogee’s strategy as an organization
• Demonstrate initiative by finding answers, solving issues, and planning work with minimal direction.
• Comply and adhere to current processes and procedures
• Produce quality and consistent work and be prepared to discuss progress and results with leadership.
• Always deliver top quality customer service, adhering to our customer service principles. 
• Work collaboratively with all departments to problem solve and align with Appogee’s overall strategy.
• Understanding and managing pricing programs
• Perform due diligence in pricing practices.
• Completing any required vendor trainings and certifications 
• Develop pipeline and accurately forecast opportunities
• Achieve sales quotas 

ADMINISTRATIVE ASSISTANT
GREENVILLE, NC

RESPONSIBILITIES

• Answering phones, directing calls and providing excellent customer support.
• Responding to support cases from e-commerce and B2B clients, using NetSuite.
• Greeting visitors to the office and directing appropriately.
• Engaging in daily email correspondences.
• Handling incoming and outgoing mail.
  
• Provide advanced administrative support, using Microsoft Office software to prepare correspondence, spreadsheets and reports as needed.
• Maintain and order office supplies.
• Assisting in special projects and activities.

REQUIREMENTS

• Proficiency with Microsoft Excel and Word
• 2+ years of strong administrative experience
• High School Diploma

EXPECTATIONS

• Learn to use and become proficient with all systems and tools to be fully productive.
• Demonstrate professionalism through personal responsibility, physical appearance, workplace ethics, poise under pressure, proper phone etiquette.
• Ability to multi-task, while achieving necessary timelines.
• Works collaboratively with all departments.
• ​Produce quality and consistent work.​
• Desire to be proactive and create a positive experience for others.
  
• Working hours: 9 AM - 3 PM​