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INSIDE SALES REP GREENVILLE, NC
REQUIREMENTS
Customer oriented with ability to listen to, anticipate and follow up on needs of the customer.
Ability to develop rapport and maintain strong working relationships with internal and external customers
Ability to articulate ideas in a clear, concise manner
Demonstrate meticulous attention to detail and executes with high accuracy.
Ability to efficiently respond to customer and AE requests
Ability to proactively find business opportunities within existing House account customer base.
Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
Adaptable with ability to switch tasks based on shifting priorities.
Excellent verbal communication skills with ability to quickly establish relationships over the phone.
Creative with ability to develop original solutions to problems.
Self-motivated with ability to learn quickly in a fast-paced environment.
Some travel required for onsite customer visits
EXPECTATIONS
The ISR supports the AE team and is responsible for the day-to day management of customer relations
Data entry of customer information, quotes, sales orders, invoicing in the CRM
Understanding and managing pricing programs.
Manage customer inventory including issuing and securing return authorization requests.
Completing any required vendor trainings and certifications
Lives up to Appogee’s core values
Manage your responsibilities in compliance with applicable laws, regulations, standards and internal policies.
Adhere to the norms of the profession in areas of attire, behavior, ethics, diligence and best practices
Be honest and forthcoming with valuable information, share with candor.
Learn to use and become proficient with all systems and tools to be fully productive.
Be change agile and embrace new learning and change. Support programs of change and keep up with the pace of our organization
Demonstrate initiative by finding answers, solving issues, planning and implementing work with minimal direction.
Comply and adhere to current processes and procedures
Produce quality and consistent work and be prepared to discuss progress and results with leadership.
Always deliver top quality customer service, adhering to our customer service principles.
Work collaboratively with all departments to problem solve and align with Appogee’s overall strategy.
Effectively add on to opportunities to build profitability
ACCOUNT EXECUTIVE REMOTE
RESPONSIBILITIES
Proactively prospect to establish new accounts along with maintaining an established book of business
Utilizes a consultative sales approach
Track and maintain all activities in company CRM
Establishing relationships with key decision makers
Developing and leveraging vendor partner relationships
Demonstrates exceptional follow-through, personal drive and the desire to make a difference
Ability to facilitate presentations virtually and in person
Learn the Appogee story to present and facilitate with clients and partners
Educate clients on the value of doing business with Appogee
Presents key selling points, features, and benefits while focusing on the customer's needs and expectations
Negotiates and mediates discussions competently
Demonstrates ability to close sales and overcome customer's objections
Desire to provide world class customer service from the first stage of the sale to the delivery of the order
Maintain and grow business with existing accounts
Maintains company values and demands the highest standards of conduct from self and others
REQUIREMENTS
Customer oriented with ability to listen to and anticipate needs of the customer.
Ability to develop rapport and maintain strong working relationships with internal and external customers
Ability to articulate ideas in a clear, concise manner
Excellent negotiation skills
Demonstrate meticulous attention to detail
Ability to proactively find business opportunities within existing customer base.
Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
Adaptable with ability to switch tasks based on shifting priorities.
Excellent verbal communication skills with ability to quickly establish relationships over the phone.
Creative with ability to develop original solutions to problems.
Self-motivated with ability to learn quickly in a fast-paced environment.
EXPECTATIONS
The AE is responsible for developing and executing account strategy for opportunities in their patch of business.
Live up to Appogee’s core values
Demonstrate professionalism through personal responsibility, physical appearance, workplace ethics, poise under pressure, proper phone/video etiquette
Manage your responsibilities in compliance with applicable laws, regulations, standards and internal policies.
Be honest and forthcoming with valuable information, share with candor.
Learn to use and become proficient with all systems and tools to be fully productive.
Be change agile and embrace new learning and change. Support programs of change and keep up with the pace of our organization
Align your strategy and work towards Appogee’s strategy as an organization
Demonstrate initiative by finding answers, solving issues, and planning work with minimal direction.
Comply and adhere to current processes and procedures
Produce quality and consistent work and be prepared to discuss progress and results with leadership.
Always deliver top quality customer service, adhering to our customer service principles.
Work collaboratively with all departments to problem solve and align with Appogee’s overall strategy.
Understanding and managing pricing programs
Perform due diligence in pricing practices.
Completing any required vendor trainings and certifications
Develop pipeline and accurately forecast opportunities
Achieve sales quotas
ACCOUNTING CLERK GREENVILLE, NC
RESPONSIBILITIES
Receive, record, and process vendor invoices for payments.
Review and record vendor credits.
Prepare and enter accruals for vendor rebates.
Prepare monthly inventory audit, analyze results for discrepancies.
Manage onboarding paperwork for new vendors.
Maintain files and documentation thoroughly and accurately, in accordance with company policy.
Support month-end close as it relates to AP and inventory.
Support continuous improvement in system usage/capabilities and processes.
Assist Financial Controller with other accounting projects as they arise.
REQUIREMENTS
1 year work experience in bookkeeping, AR, AP or similar role.
Knowledge of basic bookkeeping procedures.
Familiarity with accounting regulations.
Hands-on experience with MS Excel and accounting software (e.g. QuickBooks, NetSuite).
Proficient in Microsoft Office with emphasis on Excel proficiency.
Ability to handle sensitive, confidential information.
High School Diploma required.
EXPECTATIONS
The Accounting Clerk will report directly to our Finance Controller and handle many day-to-day accounting responsibilities, focusing on accounts payable, vendor relationships and inventory, and working closely with the rest of the finance team. The expectation is to provide excellent customer service, effective communication, be dependable and maintain confidentiality in all situations. The Accounting Clerk is expected to perform the duties and responsibilities with a high level of accuracy. Office hours are M-F 9-5 PM.
