Appogee’s 10-Year Partnership with a Major American Bank: Driving Mac Adoption and Innovation

When a major American bank embarked on a journey to expand their use of Mac devices across their enterprise, they knew they needed a trusted partner with deep Apple expertise. That’s where Appogee stepped in—delivering a decade of innovative solutions, from initial deployments to managing a fleet of over 1,000 devices, helping the bank embrace the benefits of Mac for enterprise.

Challenge: Scaling Mac Use Across the Enterprise

Ten years ago, the bank’s Mac usage was limited to the marketing department and a handful of executives. As they grew—both through organic expansion and a significant merger—they recognized the need for a more comprehensive approach to Apple technology management. They wanted to scale their Mac footprint across more departments, but that brought challenges: integrating Macs into a Windows-heavy environment, ensuring security and compliance, and managing deployment at an enterprise scale.

1,000+

Devices In Mac Fleet

Solution: Integration, Collaboration with Appogee

Appogee brought its deep Apple expertise to the table, helping the bank transform their approach to Mac deployment and lifecycle management. By leveraging Jamf, Appogee introduced an enterprise-class Mac management system, simplifying device setup, security updates, and remote management. The bank also benefited from regular, proactive calls with Appogee’s team, discussing hardware forecasts, operating system updates, and beta testing for upcoming Apple features.

Through Appogee’s guidance, the bank was also introduced to Apple Financial Services, Apple Care for the enterprise, and specialized options like Mac Minis for offshore developers and hosted environments.

The Results: Lower TCO, Enhanced Security, and Higher Satisfaction

According to a 2019 Forrester report, companies that adopt Macs in the workplace often see measurable benefits, and this bank was no exception. By adopting Mac on a large scale, the bank saw tangible improvements in their IT operations and employee experience.

Lower Total Cost of Ownership (TCO)

Despite a higher initial purchase price, Macs delivered reduced support costs and fewer disruptions.

$628.31

savings per Mac compared to PC over 3 years in support and operational costs

Enhanced Security

Mac's built-in security features helped reduce malware incidents and security breaches, a critical factor for a major financial institution.

50%

reduced risk of data breach per deployed Mac

Increased Productivity

Employees using Macs reported greater satisfaction and efficiency, with fewer IT issues compared to their Windows counterparts.

20%

improvement in employee retention

Navigating Challenges: COVID and Supply Chain Resilience

Over the years, Appogee and the bank encountered challenges, particularly during the COVID-19 pandemic when supply chain disruptions impacted product availability. However, through forward-thinking collaboration, Appogee reserved stock, anticipated hardware needs, and coordinated with Apple’s engineering team to help the bank stay ahead of evolving operating systems.

Looking Forward: Innovating with iPads and Beyond

The success of Mac adoption has paved the way for more innovation. The bank is now collaborating with Appogee on new projects, including utilizing iPads to modernize their branches and improve customer engagement through mobile technology.

A Decade of Partnership and Success

After more than 10 years of collaboration, the bank’s journey with Apple technology has evolved, but one thing has remained constant: Appogee’s unwavering support and expertise. From the early days of small Mac deployments to today’s enterprise-wide solutions, Appogee has been a key partner in the bank’s continued success.